By purchasing a FastPass, you agree to the following terms:
- FastPass Tijuana is a private service. We are not affiliated with any government agency, including U.S. Customs and Border Protection, CBP, or any federal, state, or local government entity.
- One FastPass covers one vehicle and all passengers for a single border crossing on the selected date.
- Passes are non-transferable and valid only for the date specified at checkout.
- You must have valid travel documents (passport, passport card, or equivalent) to cross the US-Mexico border. FastPass does not replace required travel documentation.
- Delivery: your FastPass concierge plan is delivered within 48 hours; rush delivery within 24 hours of purchase is available.
- Refunds are subject to our Refund Policy.
- FastPass Tijuana reserves the right to refuse service at our discretion.
- By completing your purchase, you confirm you have read and agree to these terms.
SMS / Text Messaging Terms
By providing your phone number — whether by calling us, booking online, or requesting a quote — you consent to receive SMS text messages from FastPass Tijuana related to your booking. These are transactional, service-related messages only.
- Program: FastPass Tijuana booking & customer-care SMS.
- Message types: booking links, order confirmations, crossing reminders, and service follow-ups. We do not send marketing or promotional texts.
- Message frequency: varies by booking activity; typically 1–5 messages per booking.
- Cost: message and data rates may apply, per your carrier plan.
- Opt out: reply STOP to any message to unsubscribe at any time. You will receive one confirmation and no further texts.
- Help: reply HELP, or contact us at [email protected] or call 619-478-4900.
- Privacy: we do not sell or share your phone number or opt-in data with third parties for their own marketing. SMS is delivered via Twilio. See our Privacy Policy.
- No purchase required: consent to receive SMS messages is not a condition of purchase. You may opt out at any time by replying STOP.
Legal entity: FastPass Tijuana is operated by MjM Managements Group, LLC.
SMS Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.